📘 Frequently Asked Questions (FAQ)

🛒 Orders & Products

  1. How do I place an order?
    Add your preferred Blue Giant Nicotine Pouches to your cart and proceed to checkout. We deliver straight to your door.
  2. What are Blue Giant Nicotine Pouches made of?
    Our pouches contain high-purity, synthetic nicotine, natural flavors, and plant-based fibers for a clean, satisfying experience.
  3. How strong are the pouches?
    We offer a range of strengths, from mild to extra strong, catering to different preferences. Check the product description for specific nicotine levels.
  4. How do I use nicotine pouches?
    Simply place a pouch between your gum and lip, and let it release nicotine gradually over 15-45 minutes. No need to spit.

🚚 Shipping & Delivery

  1. Where do you ship to?
    We ship worldwide, including the US, Europe, Australia, and select other regions.
  2. How long does shipping take?
    Orders typically arrive within 7-14 days, depending on your location. You’ll receive tracking updates once your order ships.
  3. Can I track my order?
    Yes! You’ll receive a tracking link via email once your order has been dispatched.

🔐 Privacy & Discretion

  1. Is my personal information secure?
    Absolutely. We use secure encryption to protect your data and never share it without your consent.
  2. Will my order arrive discreetly?
    Yes — we use plain, unbranded packaging to ensure your privacy.

🔄 Returns & Refunds

  1. Can I return my order?
    Due to international shipping complexities, we do not accept returns. Please reach out if you have any concerns about your order.
  2. My order arrived damaged or incomplete. What should I do?
    Reach out to us within 48 hours of delivery, and we’ll arrange a replacement or refund.

📞 Customer Support

  1. How can I contact you?
    💬 Chat with us on WhatsApp
    📧 Email us or use the contact form